COVID-19 Update –
We hope that your loved ones are keeping well in these unprecedented times. We may be temporarily closed but that doesn’t mean we are not here for you.
Paul is set up remotely and is handling emails, phone calls, social media and general queries. We are still taking bookings for our wedding photography services and our diary is open for Photo-shoots from 1st June, including newborns. If we are not able to open safely, we reschedule your appointment, or offer you a FULL refund.
Below are the temporarily measures we are putting in place for our studio, wedding and workshop clients:
If you have a studio shoot booking with us over the next four weeks we will contact you over the next few days to reschedule.
If you are waiting to view your pictures, we are going to put them online in your own password protected gallery so you can view your pictures safely at home. We intend to have all your images ready to view early next week, so please bear with us.
If you have already placed an order, we will be working very hard to fulfil these over the next few days. We will then contact you to arrange delivery.
Those of you with gift vouchers whether purchased in store or with one of our partners please do not worry about the expiry dates , we will honour all gift vouchers for as long as it takes for you to use them.
We realise this is an extremely worrying time for you. We have put together these measures as we don’t want any of our clients to lose out financially or have any more unnecessary stress.
In the In the event of your wedding being postponed, we will transfer your booking & deposit to your new wedding date. If you have already paid your wedding balance this will also be transferred to your new wedding date.
Should you have to cancel your wedding without rescheduling yet, we will hold your deposit until you have re-booked. In this circumstance, if you have already paid your wedding balance we will refund your balance payment.
In the unlikely event that we are unable to cover your new wedding date we will refund all monies paid including your deposit.
Unfortunately all workshops will now be postponed until further notice. We will personally contact everyone who is booked on to a workshop over the next few days to reschedule.
In the meantime if you have any questions, concerns or just want a chat please feel free to call or email us directly on 01702 602221 or firstname.lastname@example.org
Please everyone keep safe. We look forward to welcoming you all back into our studio as soon as it is safe to do so.
Paul, Gemma and Leah